|
With each domain registered, you receive
a free business card web page, domain forwarding, unlimited e-mail
forwarding, and access to a password-protected account manager.
How do I
sign up for the free business card web page, e-mail forwarding and
domain forwarding?
Once you've registered your domain, simply go to the account manager
through the client
login area using your domain and password. Once inside, click on
"additional services," and pick the service you would like to
add.

How much
does e-mail and domain forwarding cost?
There is no charge associated with these either of these services.
However, if you use our free domain forwarding service, a small banner
will be placed at the bottom of your web site.

How do I
set up e-mail or domain forwarding?
1) Check to make sure that your domain is parked on the following
DomainPeople name servers:
ns1.domainpeople.com
ns2.domainpeople.com
2) Go to the client
login area, click on "additional services," and choose
e-mail and/or domain forwarding from the drop down menu.
NB: If your domain was registered through
a DomainPeople reseller (such as your Internet Service Provider) that
offers e-mail and domain forwarding through us, follow the same steps
listed above or follow their instructions.

What
features does the business card web page come with?
Our customizable business card web page is a great way to establish an
immediate web presence using your new domain name. It's easy to set up,
and allows you to insert a photo, a page of text, and several links.

Where do
I go to edit and update my web site?
To update or edit your web site, go to the client
login, enter your domain name and password and follow the
instructions.

I already
have a web site. How can I get my new domain name to point to my web
site?
With our free domain forwarding service, you can direct visitors from
your newly registered domain to your existing web site. When a visitor
enters your new web address, for example, www.newdomain.com, in the web
browser, your existing web site appears on the screen. To use our free
domain forwarding service, a small banner will be placed at the bottom
of your web site.

What web
address will people see when I forward my domain?
Our domain forwarding service is framed, which means that when a visitor
enters your newly registered domain in the web browser, your existing
web site appears on the screen. However, instead of the existing web
site's domain (such as www.Domainpeople.com/~userid/index.htm) appearing
in the address field, the newly registered domain is displayed.

As a
business, how can I use domain forwarding to increase sales?
With domain forwarding, you can point all your domain names for a
variety of product lines to your main web site. For example, the owner
of a business called bikes.com might have other domain names that
reflect product lines such as bananabike.com, kidsbike.com, and
speedbikes.com. Domain forwarding ensures that all visitors to these
product domain names are automatically redirected to bikes.com. You can
modify the destination domain at any time.

Can I use
my new domain name to receive e-mail?
Yes, by using our free e-mail forwarding service, this allows you to
create an e-mail address that matches your newly registered domain name.
Messages sent to your new e-mail address are automatically forwarded to
your existing e-mail address. If your new e-mail address is president@newdomain.com,
you could have your e-mail directed to dianne@exisitingISP.com.

Can I
use these services if my domain is not registered with DomainPeople?
No. You need to be a DomainPeople customer; however, you may transfer
your domain

How do I
retrieve a lost/forgotten password?
Submit your domain
name, and we'll e-mail your password to all the contacts listed for
your domain.

I have a
business card web page, but I require more features. How do I upgrade?
If you require a hosting account with advanced features such as, POP
e-mail accounts, e-commerce or media streaming, please go to our Web
Hosting section, and choose a package that works best for you or
your business.

How do I
check the status of my domain name registration?
Go to your account manager through the client
login by entering your domain name and password to find out the
status of your account.

My
domain name is not registered after several days. What should I do?
First, access your account by going to the client
login, Enter your domain name and password. Once you login, it will
display your current registration status. If your domain name is not
registered within three business days, e-mail us at support@domainpeople.com
and request a domain name registration status report. Please include
your domain name and the date of payment.

What
should I do if I do not receive a confirmation e-mail?
Please e-mail support@domainpeople.com
with your domain name and the date of order.

How do I
change my contact information?
You can make changes to your contact information in the account manager.
Go to the client
login, enter your domain name and password, and change your contact
information.

I want
to move my domain name to my web host or Internet Service Provider. How
do I do it?
Simply use the client
login to modify the Domain Name Server (DNS) information for your
new web host. They will provide you with this information.

Back to Domain
Registration (Main Page)
|